Frequently Asked Questions
The questions that we mostly get asked about, are in here.
Delivery & Returns
What's your return and exchange policy?
We only return our products under certain conditions. You can check out those conditions on our returns and refunds policy page.
Where does WickMagic ship to?
Currently, we ship to all areas of Lebanon. We have future plans to offer our products internationally.
How long does it take to deliver my order?
It takes 1-3 working days to get your order delivered to your doorstep.
Private Label Service
What is the payment mode for private labeling?
The payment mode for our private label services is 100% upfront prior to us starting any project.
How many jar options do you offer?
We provide a wide range of jars, and we constantly add more. Simply reach out to us to gain access to our catalogue.
What is the turnaround time?
Private label orders could take anywhere from 3 to 60 days.
What is the MOQ (Minimum Order Quantity)?
We have a low MOQ of 50 candles per order.
