Shipping Policy

Getting a shipment delay, even though the products you ordered are exquisite, ruins your whole experience. For this reason, our shipping policy is transparent so that you don’t have to worry about making a buying decision. Please review the content of this page for different shipping rates, timings, and options.

Shipping Rates

Any orders above 200 AED are free of charge, otherwise, 15 AED is the fee for standard delivery.

Shipping Timing

Shipping times vary based on the type of order that you place, this factor depends on the type of products and the quantity. You can find more details below.

Exclusive Wick Magic Products

Same-day delivery: If you order any candle from our exclusive collections before 10 am, you can expect it within the same day.

Next-day delivery: If you order any candle from our exclusive collections after 10 am, you can expect it the next day.

In case of shipment delays, we will be in touch with you to let you know. If you have any questions, please don’t hesitate to reach out to us by email, phone call, or through WhatsApp. Just include your order number and we will update you with the latest.

The only exception to this is home decor pieces. They are made to order, and can take up to 4 days to be made, and delivered.

Candle Favors & Large Orders

Any order that includes more than 50 candle giveaways will require at least 10 to 21 business days, these dates can be negotiated based on urgency. Orders with less than 50 giveaways will require 3 to 7 business days.

We set those dates not because it takes this long to create your customized giveaway, but because we put extra attention to each item from start to finish. We also cure our candles to make sure the wax and fragrance have enough time to get to know each other, and that the wax is set enough to get a proper burn time.

International Shipping

For international shipping, please visit our official page on PYCKD, you can place your orders there.

International shipping directly from our website is coming soon, so stay tuned for that.